Since
the announcement of Apple's
non-shipping iPhone,
the press has fawned over the device incessantly
with dreamy write-ups in everything from online tech sites to daily
newspapers and magazines. The same outlets that criticized Sony for
their expensive but technically advanced Playstation3, showered Apple
with praise for a not-too-dissimilar product. It's clear that the
press bandwagon, which had been parked at Google's headquarters, has
now moved to Apple's front door. And like usual, it's so packed there's
not much oxygen to power brains for clear thinking.
I started
my business career as a Macintosh consultant so I've tracked
Apple/Jobs closely for two decades. The 80's saw the release of the
Next computer with its optical storage, advanced display and object
orientated programming language. The 90's brought the Newton, a PDA
with a touch screen and handwriting recognition. These devices were
technically superior, a vision of the future and a complete bust.
It's undeniable that the iPhone has a clever design with its
rotating screen and hand gesture interface, but they won't be enough
to save this device from a similar fate of its Newton step-father.
The iPhone will ultimately stumble because it's crippled, closed and
costly.
The concept with the iPhone is to combine a media
player and phone which is a good idea, but Cingular and Apple
crippled the functionality to fit their current businesses. In spite
of having a data connection via the cellular network and WiFi, the
iPhone cannot use either method to load music or movies onto the
device. To change tunes or videos requires a PC a USB cable and
iTunes software. (Yes, you read this right. Surprised you didn't see
this in any of the press accounts?) This misses the entire benefit of
a wireless device. You might as well tape an iPod to your existing
phone because that's all the iPhone is.
Similarly, there's
no way to use the WiFi to make phone calls, which Cingular insisted
be blocked to protect their voice business. (Most telcos fear VOIP
calls and believe they can slow or stop its adoption.) While iPhone
promos tout WiFi, I'd contend they don't support WiFi, but "wiff"
a partial implementation popular by companies trying to lock
consumers in. Wiff companies either limit what hotspots you can
connect to as Earthlink's does in their ridiculous VOIP phone, or
they limit what you can use the WiFi for, as Apple does. The iPhone's
wiff can be used for web and email access, but without a real
keyboard it's impractical for any meaningful e-mail use. A touch
screen keyboard lacks the tactile feedback necessary to locate and
depress keys. Close your eyes. Put your hands down on a flat surface
and imagine a keyboard. Now type. You'll find it's impossible or
painfully slow. Stock in wireless e-mail device companies RIM
(blackberry maker) and Palm (Treo) went down with Apple's
announcement, but they have nothing to worry about.
With
their iTunes franchise Apple has perfected the art of consumer
lock-in with their proprietary itunes DRM. (Consumer can't play
purchased music on anything but Apple equipment.) It's that mindset
that has driven the design of iPhone. Apple's intent is to own and
control your phone experience. Consumers can't decide what software
they want on their own equipment. (Read: You
Own Nothing.) It doesn't
have to be this way in spite of what Cingular or Apple says.
There
are mobile phone companies that are committed to open architectures
which put the consumer in charge and implement unrestricted WiFi in
their devices. The leader is Nokia,
the largest handset manufacturer
in the world. Nokia is not a darling with the MacBook carrying
press, but they should be because their open approach to the mobile
market makes them consumer and net friendly. Check out how the iPhone
compares to Nokia's N80ie
device.
|
Apple
iPhone
|
Nokia
N80ie
|
Price
|
$749
|
$499
|
Availability
|
2nd half 2007
|
Now - globally
|
Carriers Supported
|
Cingular Only
|
All GSM
|
Dual mode (GSM/WiFi)
|
Yes/wiff
|
Yes/Yes
|
Downloading Music
|
-
|
Yes
|
Streaming Audio
|
-
|
Requires additional software*
|
VOIP
|
-
|
Yes
|
Expandable
|
-
|
Yes
|
Used without mobile carrier
|
-
|
Yes
|
* Nokia is working with MP3tunes
to enable out of the box
streaming audio of MP3 on their devices without additional software
required.
[Disclosure: My company SIPphone
is the carrier on
Nokia's WiFi phones meaning that calls going over WiFi, instead of
the mobile carrier, use our systems which lets consumers avoid
exorbitant roaming fees and airtime charges. This also provides local
numbers in more than 30 countries for inbound calls.]
VOIP made simple with SIPphone and Nokia. Select number, select
Internet call, and talk! |
There are
other issues with the iPhone such
as cost and battery life. Apple cleverly published the price of the
iPhone with a 2-year commitment which makes the phone appear cheaper
than it really is. Publications like BusinessWeek then published the
price with no mention of the multi-year obligation. While it's a
clever pricing ploy, the iPhone is pushing the boundaries of price
putting it out of reach of all but the top echelon of shoppers. I
think battery life will also be an enormous concern. There's nothing
worse then being on a business or personal trip and having your phone
run out of energy. Handset companies like Nokia have decades of
experience with power management that will take Apple some time to
match. The oversized touch screen of the iPhone will likely be a
battery hog requiring midday recharges for active users.
Finally,
Apple's claim to the iPhone trademark is clearly a ploy to garner
free press coverage between now and the iPhone's release. Unless
their attorney's have lost their mind they must know they will lose
any lawsuit. I expect a rebranding to 'aphone' or 'Applephone' or a
massive check to Cisco (think $50-75 million range) for the rights to
the iPhone name. Don't spend the money Apple - the name won't be
enough to save the pfkai (phone formerly known as iPhone).
-- MR
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